Privacy Policy
Effective Date: June 13, 2025
At NLW Media ("we," "us," "our"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our website, you agree to the practices described below.
1. Information We Collect
- Personal Information: Name, email address, phone number, company name, job title, and any other information you voluntarily provide when filling out a contact form, subscribing to a newsletter, scheduling a consultation, or making a purchase.
- Usage Data: IP address, browser type, device type, pages visited, time spent on the website, referral URL, and other analytical data collected via cookies and tracking technologies.
- Technical Data: Device information, operating system, and information about your internet connection.
2. How We Collect Information
- When you fill out a form on our website
- Through cookies and tracking technologies
- Through analytics tools such as Google Analytics
- Through third-party platforms integrated into our services (e.g., email marketing services, CRMs)
3. How We Use Your Information
- Provide, operate, and maintain our services
- Respond to your inquiries and fulfill your requests
- Personalize your experience
- Send you marketing and promotional materials (if you opt-in)
- Conduct research and analysis to improve our services
- Prevent fraud and ensure compliance with legal obligations
4. Sharing and Disclosure
- Service Providers: To help operate our business (e.g., email platforms, hosting services, payment processors)
- Legal Requirements: When required to do so by law or to protect our rights
- Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of that process
5. Data Retention
We retain your data only for as long as necessary for the purposes outlined in this policy, or as required by law. This includes maintaining business records, resolving disputes, and enforcing our agreements.
6. Your Rights (Under GDPR and Other Laws)
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent at any time
- Object to processing for marketing purposes
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at info@nlwmedia.com.
7. Data Security
We implement a variety of technical and organizational measures to protect your data, including encryption, secure hosting, and access controls. However, no method of transmission over the Internet is 100% secure.
8. International Transfers
If you are located outside Bosnia and Herzegovina, your data may be transferred to and processed in countries with different data protection laws. By using our services, you consent to such transfers.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this policy, contact us at: Email: info@nlwmedia.com